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From NetSpeed Leader Volume 12, September 2003
"When a team outgrows individual performance and learns team confidence, excellence becomes a reality."
"You have to perform at a consistently higher level than others. That's the mark of a true professional."
"Losing a game is heart-breaking. Losing your sense of excellence or worth is a tragedy."
"Act like you expect to get into the end zone."
Joe Paterno, Penn State Football Coach
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A blended learning program for customer service providers |
