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From NetSpeed Leader Volume 22, April 2005
Good, solid needs assessment paves the way for great training results. It ensures that the best training solutions are chosen, the best participants attend, and the best results can be expected AND produced. Resist the temptation to minimize your needs assessment activities in order to respond to urgent delivery requests. Taking the time to determine the causes of performance deficits up front will pay you much greater dividends in the long run.
Terri Fincham, Director of Training & Development
Columbia Hospitality
We positioned our NetSpeed Leadership series positively for our managers and supervisors as skills enhancement for those with more experience, and solid skills training for those who are newer to these roles. They apply for the series with recommendations from their regional or division managers. This sets the stage for highly motivated participants.
Bridget Piper, Vice President, Corporate Development
Sterling Savings Bank
Be sure you have the support of your senior leadership and that they understand the value of the online tools. They need to be involved every step of the way to ensure that all aspects of the training are embraced.
Help people understand the value of all parts of the program. Often people understand the value of classroom training because it’s so similar to what they were used to in school. They may not understand the value of the other training components.
Use examples that are meaningful to the participants. Make it mesh with what they see every day and they’ll be more likely to use what they’ve learned.
Caroline Abzug Ceisel, Learning & Development Specialist
Learning & Development, Equity Office
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