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From NetSpeed Leader Volume 19, October 2004
These quotes are taken from Confidence: How Winning Streaks & Losing Streaks Begin & End, by Rosabeth Moss Kanter.
"Confidence is a sweet spot between arrogance and despair. Arrogance involves the failure to see any flaws or weaknesses, despair the failure to acknowledge any strengths.”
"Although the charisma of leadership tends to be associated with larger-than-life individuals who weave inspirational spells, charisma can become a property of a whole group of people who believe in one another and the power of their teamwork. . . . And that’s the real magic—to make leadership appear from many unexpected places, just when it is needed.”
"If the people in charge rely only on themselves as heroes who can rescue any situation, while focusing on other people’s inadequacies, they undermine confidence and reinforce losing streaks. In contrast, when leaders believe in other people, confidence grows, and winning becomes more attainable.”
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