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From NetSpeed Leader Volume 32, April 2007
Published in 2003, Managing for Dummies,
2nd Edition, by Bob Nelson, Peter Economy, and
Ken Blanchard, thoroughly covers the basic practices
and techniques needed by new managers and
supervisors.
From topics like, "Delegating: the Manager's No. 1
Tool" to "Getting Your Message Across to Your
Employees," the book provides straightforward advice
for the most common management situations.
At $21.99, you'd be a dummy not to snatch it up. |
A blended learning program for customer service providers |
