To Boldly Go Where No Woman Has Gone Before
I love what I do because it gives me endless opportunities to be on the risky, cutting-edge of things. Being a creative sort, I enjoy experimenting, testing, and playing with new ideas. This trait has not always been appreciated by my employers who often found me to be a maverick or a renegade. Running my own training and consulting company is a natural fit for my personality. The only trouble I can get into is creating a product or service that no one wants.
We are in the midst of creating the web-based reinforcement tools for Blazing Service, our new customer service training program, to be launched in a few weeks. I know the world needs better customer service and that there are a host of organizations that are ready for a solid, innovative customer service training program. But are you ready for (drum roll, please), puppets playing the parts of various angry customers?
We've teamed up with the talents of Punch and Brodie to showcase Bradley, Kelsey, Ruth and Alfonzo in a series of vignettes featuring these life-like puppets as they respond to typical statements made by customers. We think the result is hilarious and likely to engage any learner's attention.
What do you think? Go view a puppet screen test, have a laugh, and post your comment here. We hope you enjoy our creative efforts.
