| NetSpeed Leadership blends interactive, classroom instruction with online
reinforcement tools to help clients launch programs, train participants,
reinforce skills, and measure the impact.
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Watch this Video Introduction
 
- Train-the-Trainer
(2 day certification workshop)
- Focused 3 hour modules
(23 available)
- Electronic magazine
(distributed after each training module)
- NetSpeed On The JobTM
(web-based action planning worksheets)
- NetSpeed CoachTM
(web-based reinforcement, testing, and coaching)
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Clay & Associates is registered with the National Association of State Boards
of Accountancy (NASBA), as a sponsor of continuing professional education on the
National Registry of CPE Sponsors. State boards of accountancy have final authority on
the acceptance of individual courses for CPE credit. Complaints regarding registered
sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth
Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
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| Appraising Performance |
| Writing and conducting performance appraisals is a fundamental management skill. Managers and supervisors who can clearly describe an employee’s contributions as well as guide an employee who should be performing at a higher level are solid assets to your organization. Employees who receive specific direction in the performance review process are more likely to sustain high performance or make long-term changes that lead to performance improvement. If employees were able to act on useful performance feedback and make constructive changes in behavior, it might bring added value to the organization equal to a factor of 5% of their hourly wages.
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Assumptions for your organization: [Edit]
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| Number of supervisors who will be trained in this module |
0 |
| Average number of employees per supervisor |
0 |
| Average hourly wage for employees |
$0.00 |
If 25% of the supervisors who complete this training improved their performance appraisal practices, the resulting gain could be described in this way:
- 0 of supervisors apply effective performance management techniques in working with an average of employees.
- Each employee realizes an increased contribution to the organization equal to 5% of his/her annual pay ($0.00 hourly or $0 annually) totaling $0
- The total added value contributed by employees is $0.00
- The added value contributed by 0 supervisors is therefore $0 annually
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| Estimated annual value of your savings |
Update results
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A blended learning program for customer service providers
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