| NetSpeed Leadership blends interactive, classroom instruction with online
reinforcement tools to help clients launch programs, train participants,
reinforce skills, and measure the impact.
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Watch this Video Introduction
 
- Train-the-Trainer
(2 day certification workshop)
- Focused 3 hour modules
(23 available)
- Electronic magazine
(distributed after each training module)
- NetSpeed On The JobTM
(web-based action planning worksheets)
- NetSpeed CoachTM
(web-based reinforcement, testing, and coaching)
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Clay & Associates is registered with the National Association of State Boards
of Accountancy (NASBA), as a sponsor of continuing professional education on the
National Registry of CPE Sponsors. State boards of accountancy have final authority on
the acceptance of individual courses for CPE credit. Complaints regarding registered
sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth
Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
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| Coaching Smart People |
| This module is designed to assist the organization in turning employees who are already performing their jobs well into employees capable of identifying and solving systemic problems, initiating action and continuously improving their own performance for an additional incremental benefit. Estimating that 33% of the employees are performing at the higher performance levels, with effective mentoring and coaching, the organization might reap an ROI for these higher performers of 5%.
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Assumptions for your organization: [Edit]
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| Number of supervisors who will be trained in this module |
0 |
| Average annual salary for supervisors who take this training |
$0 |
| Average number of employees per supervisor |
0 |
| Turnover rate (% of employees who leave during one year) |
0 |
| Average hourly wage for employees |
$0.00 |
- 0 supervisors (of the supervisors who take the training) become more effective at mentoring and coaching their employees
- Of their total 0 employees, 0 (33%) are high-performers
- These 0 employees achieve a collective increase of 5% productivity (2 hours per week)
- 48 working weeks a year translates to 0 hours of additional productivity
- At $0 an hour, the dollar value saved may be calculated at $0
Further assuming that the turnover rate is currently % (0 of these high performers are replaced each year) and that the organization could improve its turnover rate to -5%, the following savings would accrue through improved employee retention.
- The cost to recruit and train replacement employees is $25,000 per employee
- Reducing the turnover rate by 5% would result in the retention of 0 additional employees
- Total additional savings from improved employee retention is $0
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| Estimated annual value of your savings |
Update results
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A blended learning program for customer service providers
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