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NetSpeed Leadership blends interactive, classroom instruction with online reinforcement tools to help clients launch programs, train participants, reinforce skills, and measure the impact.

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Training System Components:

  • Train-the-Trainer
    (2 day certification workshop)
  • Focused 3 hour modules
    (23 available)
  • Electronic magazine
    (distributed after each training module)
  • NetSpeed On The JobTM
    (web-based action planning worksheets)
  • NetSpeed CoachTM
    (web-based reinforcement, testing, and coaching)

 

Clay & Associates is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

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Value Proposition Worksheet

Transforming Team Conflict
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A blended learning program for customer service providers