| NetSpeed Leadership blends interactive, classroom instruction with online
reinforcement tools to help clients launch programs, train participants,
reinforce skills, and measure the impact.
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Watch this Video Introduction
 
- Train-the-Trainer
(2 day certification workshop)
- Focused 3 hour modules
(23 available)
- Electronic magazine
(distributed after each training module)
- NetSpeed On The JobTM
(web-based action planning worksheets)
- NetSpeed CoachTM
(web-based reinforcement, testing, and coaching)
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Clay & Associates is registered with the National Association of State Boards
of Accountancy (NASBA), as a sponsor of continuing professional education on the
National Registry of CPE Sponsors. State boards of accountancy have final authority on
the acceptance of individual courses for CPE credit. Complaints regarding registered
sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth
Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
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| Communicating to Influence |
| The ability to influence and negotiate collaboratively is a key skill for new supervisors. No longer simply independent performers, but now responsible for leading and influencing a work group, new supervisors need training to avoid the trap of demanding compliance or rigidly enforcing their own point of view. Managed ineffectively, employee productivity suffers through wasted arguments, resistance to necessary change, hallway gossip, confrontations and conflict. Let's assume that 15 minutes per day per employee is wasted in this way.
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Assumptions for your organization: [Edit]
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| Number of supervisors who will be trained in this module |
0 |
| Average annual salary for supervisors who take this training |
$0 |
| Average number of employees per supervisor |
0 |
| Average hourly wage for employees |
$0.00 |
If we assume that at least 25% of the supervisors who take the training each influence their employees appropriately, the gain may be described in this way:
- 0 supervisors (salaried at $0 per year or $0.00 per hour)
- employees per supervisor (average hourly wage is $0.00 per hour)
- By reducing misunderstanding, conflict and resistance, each supervisor conserves 75 minutes (1.25 hours) per week of their own time and that of their employees
- This time saved represents a weekly savings of $0.00 for the supervisor ($0.00/hr * 1.25 hrs/wk), and a weekly savings of $0.00 for the employees ($0.00/hr * employees * 1.25 hrs/wk), for a total savings of $0.00 per week
- Assuming 48 work weeks per year, the dollar value may be calculated as $0.00 per supervisor per year
- The dollar value saved for 0 supervisors may be calculated at $0
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| Estimated annual value of your savings |
Update results
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A blended learning program for customer service providers
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