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NetSpeed Leadership blends interactive, classroom instruction with online reinforcement tools to help clients launch programs, train participants, reinforce skills, and measure the impact.

Watch this Video Introduction

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Training System Components:

  • Train-the-Trainer
    (2 day certification workshop)
  • Focused 3 hour modules
    (23 available)
  • Electronic magazine
    (distributed after each training module)
  • NetSpeed On The JobTM
    (web-based action planning worksheets)
  • NetSpeed CoachTM
    (web-based reinforcement, testing, and coaching)

 

Clay & Associates is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

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Value Proposition Worksheet

Building the Total Team
If your organization's team leaders were able to build teams that could collaborate, achieve greater efficiency, better results and fewer dropped balls, they may enhance the team’s ROI by at least 4%.
Assumptions for your organization: [Edit]
Number of supervisors who will be trained in this module 0
Average number of employees per supervisor 0
Average hourly wage for employees $0.00

If we assume that at least 25% of the supervisors who take the training each influence their employees appropriately, the gain may be described in this way:

  • 0 supervisors with an average of employees per supervisor
  • 0 employees achieve a collective increase of 4% productivity (1.6 hour per week per employee)
  • 48 working weeks a year translates to 76.8 hours of additional productivity per employee, or 0 hours of additional productivity for the 0 employees
  • At an average $0.00 per hour, the dollar value saved may be calculated at 0
Estimated annual value of your savings $0

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A blended learning program for customer service providers