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NetSpeed Leadership blends interactive, classroom instruction with online reinforcement tools to help clients launch programs, train participants, reinforce skills, and measure the impact.

Watch this Video Introduction

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Training System Components:

  • Train-the-Trainer
    (2 day certification workshop)
  • Focused 3 hour modules
    (23 available)
  • Electronic magazine
    (distributed after each training module)
  • NetSpeed On The JobTM
    (web-based action planning worksheets)
  • NetSpeed CoachTM
    (web-based reinforcement, testing, and coaching)

 

Clay & Associates is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

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Value Proposition Worksheet

Hiring the Best Talent

Finding the best talent for the employment opportunities at your company is a key management skill. Beyond finding a person with the right background and experience, there is another factor that contributes to the best hiring decision: finding the person with a natural talent for the work. When job candidates are matched to the ideal job, the result is job satisfaction and retention. If your organization could improve its retention rate as a result of improving its hiring interviews, the gain could be described in this way:

Assumptions for your organization: [Edit]
Number of supervisors who will be trained in this module 0
Average number of employees per supervisor 0
Turnover rate (% of employees who leave during one year) 0

Assume that you might save $25,000 per employee in recruiting and training costs for each employee retained. The retention rate is currently 100%. If you could improve that rate to 105%, the gain could be described in this way:

  • 25% of the supervisors who take this training implement the hiring techniques
  • 0 supervisors manage a total of 0 employees
  • An improvement of 5% in the retention rate would result in the retention of 0 staff members
  • At $25,000 per employee, recruiting and training costs saved might total $0
Estimated annual value of your savings $0

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A blended learning program for customer service providers