| NetSpeed Leadership blends interactive, classroom instruction with online
reinforcement tools to help clients launch programs, train participants,
reinforce skills, and measure the impact.
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Watch this Video Introduction
 
- Train-the-Trainer
(2 day certification workshop)
- Focused 3 hour modules
(23 available)
- Electronic magazine
(distributed after each training module)
- NetSpeed On The JobTM
(web-based action planning worksheets)
- NetSpeed CoachTM
(web-based reinforcement, testing, and coaching)
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Clay & Associates is registered with the National Association of State Boards
of Accountancy (NASBA), as a sponsor of continuing professional education on the
National Registry of CPE Sponsors. State boards of accountancy have final authority on
the acceptance of individual courses for CPE credit. Complaints regarding registered
sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth
Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
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| Getting the Right Start |
| Getting new employees started right involves orienting them, establishing clear expectations and priorities, and breaking down tasks into manageable components. If your organization’s supervisors developed the skills to ensure that all new employees were brought on board effectively, the benefit is clear: employees who are more productive earlier in their tenure. |
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Assumptions for your organization: [Edit]
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| Number of supervisors who will be trained in this module |
0 |
| Average number of employees per supervisor |
0 |
| Turnover rate (% of employees who leave during one year) |
0 |
| Average hourly wage for employees |
$0.00 |
If 0 supervisors (25% of those who attend training) were able to get employees started faster, the productivity gain in the first quarter of employment might conservatively be calculated at 5 days (or 40 hours) per employee.
- 0 supervisors each bring on 2 new employees in the first year (average salary: $0 or $0.00 per hour)
- Productivity gain per employee is 40 hours
- Total benefit for each employee is $0
- The dollar value saved may be calculated at $0
Further assuming that the turnover rate is currently % (0 of these 0 new employees leave during the first year) and that your organization could improve its turnover rate to -5%, the following savings would accrue through improved employee retention.
- The cost to recruit and train replacement employees is $25,000 per employee
- A reduced turnover rate of -5% would result in 0 employees leaving, 0 fewer than without training
- Total additional savings from improved employee retention is $0
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| Estimated annual value of your gain |
Update results
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A blended learning program for customer service providers
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