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NetSpeed Leadership blends interactive, classroom instruction with online reinforcement tools to help clients launch programs, train participants, reinforce skills, and measure the impact.

Watch this Video Introduction

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Training System Components:

  • Train-the-Trainer
    (2 day certification workshop)
  • Focused 3 hour modules
    (23 available)
  • Electronic magazine
    (distributed after each training module)
  • NetSpeed On The JobTM
    (web-based action planning worksheets)
  • NetSpeed CoachTM
    (web-based reinforcement, testing, and coaching)

 

Clay & Associates is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

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Value Proposition Worksheet

Coaching to Redirect
Studies indicate that miscommunication between supervisor and employee about performance expectations is a drain on productivity. If your organization helps supervisors provide solid constructive feedback, it should expect that their employees feel more committed, are more focused, are enthusiastic about their work, and clear about expectations. This is expected to result in an aggregate estimated increase in the per employee productivity of 5%.
Assumptions for your organization: [Edit]
Number of supervisors who will be trained in this module 0
Average number of employees per supervisor 0
Average hourly wage for employees $0.00

  • 0 supervisors (25% of those who attend training) with an average of employees per supervisor (average hourly wage is $0.00 per hour)
  • 0 employees achieve a collective increase of 5% productivity (2 hours per week per employee)
  • 48 working weeks a year translates to 0 hours of additional productivity
  • The dollar value saved may be calculated at $0
Estimated annual value of your savings $0

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A blended learning program for customer service providers