Value Proposition for Turning Performance Problems Around

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NetSpeed Leadership blends interactive, classroom instruction with online reinforcement tools to help clients launch programs, train participants, reinforce skills, and measure the impact.

Watch this Video Introduction

Training System Components:

Train-the-Trainer
(2 day certification workshop)
Focused 3 hour modules
(23 available)
Electronic magazine
(distributed after each training module)
NetSpeed On The Job^TM
(web-based action planning worksheets)
NetSpeed Coach^TM
(web-based reinforcement, testing, and coaching)

Clay & Associates is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

Turning Performance Problems Around
Ensuring that supervisors follow due process, as well as your organization’s policies for taking corrective action, pays off in multiple ways: improved performance, employee retention, and avoidance of legal battles related to improper termination. Let’s focus on the benefit of avoiding unlawful termination.
Assumptions for your organization: [Edit]
Number of supervisors who will be trained in this module	0
Each case settled out of court averages $50,000 in attorney fees, court costs, and settlement agreements Assume two unlawful terminations could be avoided per year per 100 supervisors trained Legal costs for 0 cases per year (assuming supervisors are trained) would be avoided The dollar value saved may be calculated at $0
Estimated annual value of your savings	$0

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A blended learning program for customer service providers